

Impact on operations
The potential volume of transactions should be a concern for fleet managers.

These transactions must then be validated (is it one of my fleet vehicles? Does the transaction reflect the correct discount?), before payment. There will be a seven-day grace period before a toll gantry transaction incurs interest charges, and fleets can setup key accounts with accompanying payment structures, he said.
The toll costs must then be allocated to a cost centre or the correct customer.

Toll related risks
Stringent management of each toll transaction is required owing to the potential for fraud and penalties:
- Use of fraudulent or duplicate vehicle license plates.
- Misuse of stolen e-tags.
- Fraudulent linking of vehicles to accounts.
Furthermore, there are cash-flow implications if organisations cannot recover costs from end-customers or employees where trips in relation toll usage are not managed.
The de-fleeting of vehicles is also of great concern, said van der Westhuizen, making reference to a situation where there is a delay in the e-Natis vehicle registration system removing a vehicle from an organisations name while the vehicle still incurs toll costs.
Administration and service fee costs
The cost of administering tolls is estimated at 5% - 15% of an organisation’s incurred toll fees, said van der Westhuizen.
As a percentage of national transportation cost, Gauteng toll fees are sighted at 0.5% – 2%. As a percentage of Gauteng province transportation cost, 4% - 15%.
He advised that violations (unpaid toll fees, stolen e-tags, etc.) are very likely to be subject to an aggressive penalty regime.
The information in this article represents the views of e-Logics and does not represent SANRAL, ETC or their agents in any way. All estimates, statements and timelines are based on publicly available information.
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