Millennials' tech expectations empower the other 6 billion (Part 2)

| 0 Comments

 

CustomerServiceGenerationY.jpgMillennials in the developed world are driving the adoption of technologies that facilitate commerce in the supply chains of the developing world.


As developed nations mobilise their workforce and embrace new models of business, such as The Networked Economy, developing nations are benefiting from the wave of simple, streamlined and mobile solutions, for which they can thank the expectations that Millennials have of technology, says Richard Downs, Director, Solutions Marketing – EMEA, Ariba, an SAP Company, in this month’s SmartProcurement.


Millennials have grown up in the age of always-on Internet, accessed by mobile devices; they expect real-time feedback, instant communication and, in the world of work, intuitive business processes.


The huge boom in home commerce, through sites such as Amazon and eBay, has had a dramatic impact on the way we all now expect to interact with technology. And advances in Internet-based technology have brought this to the mass market.

 

RichardDowns.jpgIn our contemporary home lives we expect simple, intuitive interfaces (Amazon), guidance through complex processes (Satellite Navigation) and instant feedback when something has happened in a process we are involved with (text and Twitter alerts).


Traditional business software that does not interact in these ways is beginning to look antiquated.


The number of business users (making business decisions) expecting a ‘home commerce experience’ is increasing: the workforce of 2025 will be 75 per cent born-in-the-Internet-era. Millennials know no other world than one with ubiquitous Internet and portable devices, which drives a desire to work when, where, and how they want.


So there is increasing pressure on corporate IT departments to deliver technology that allows users to interact with predominantly cloud-based systems while on the move.


And it is this ‘mobility’ that is driving developing nations’ adoption of new technology.


I was recently chatting with a fellow member of The Networked Economy, which sparked the idea for this editorial, and they were talking about receiving orders on their phone, flipping invoices on a tablet, and paying people through phone transfer. However, this was not London or Atlanta; this was the manager of a mining operation in Gauteng.


While developed nations start to use mobile technology to interact with business software as a supplement to deskbound operations, developing nations are using it to operate their business in places previously thought impossible.


Interestingly, the Gauteng manager felt his business was more able to compete with the western world as necessity drove them to use our latest technology. The historical weight of corporate IT spend was not on their shoulders – they operated in a fully mobile cloud environment and saw that as a huge advantage.


Contact Ariba for more information on engaging with The Networked Economy.

Leave a comment


SmartProcurement Newsletter
X

Please enter your details below to receive the SmartProcurement Newsletter for FREE on a regular basis.

As part of the SmartProcurement Newsletter you will be receiving World Class Procurement News, Tools, Tips, Tactics, Procurement Training updates, Upcoming Events, and the latest Procurement Career Openings.

* Email Address:
* Title:
* First Name:
* Surname:
* Company:
  Position:
* Country:
* Public / Private:

 

 

Career opportunites

Warehouse Manager

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
R400 000 - R480 000 CTC per annum.Location: ...More

Supply Chain Analyst

  • <500 000 Analyst Permanent Supply Chain Western Cape
R400 000 - R500 000 per annum.Location: Cape ...More

Commodity Manager

  • <500 000 Commodities Gauteng Permanent Procurement Consultant
R650 000 - R750 000 per annumLocation: Cape ...More

Logistics Manager

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
Salary: R 800 000 - R 900 000 ...More

Demand Planner

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Projects / Category Management
Salary: R 600 000 - R 650 000 ...More

Supply Chain Analyst

  • <500 000 Analyst Gauteng Permanent Supply Chain
R600 000 - R700 000 per annum Location: ...More

Commodity Manager

  • <500 000 Commodities Gauteng Permanent Procurement Management
R850 000 - R1 000 000 per annumLocation: ...More

Commodity Manager

  • <500 000 Commodities Permanent Procurement Management Western Cape
R700 000 - R850 000 per annum,Location: Western ...More

National Supply Chain Manager

  • <500 000 Across borders Permanent Procurement Management Supply Chain
R750 000 - R1 000 000 per annum,Location: ...More

Industrial Engineer

  • <500 000 >500 000 Industrial Engineer Operations, Planning & Inventory Permanent Western Cape
R450 000- R500 000 CTC per annum,Location: Western ...More

Commodity Manager

  • <500 000 Commodities Gauteng Permanent Procurement Management
Category: Procurement,Salary: R700 000 - R800 000 per ...More

Supply Chain Manager

  • <500 000 Gauteng Permanent Procurement Management Supply Chain
Category: Consulting,Salary: R750 000 - R800 000 CTC ...More

Logistics Manager

  • <500 000 Across borders Logistics & Warehousing Permanent Procurement Management
Category: Logistics,Salary: R900 000 - R1 000 000 ...More

Demand Planner

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Projects / Category Management
Area of Specialisation: Planning,Salary: R500 000 - R650 ...More

Industrial Engineer

  • <500 000 Analyst Gauteng Industrial Engineer Permanent
R800 000 - R850 000 CTC per annum.Location: ...More

Security Manager

  • <500 000 Analyst Gauteng Permanent Procurement Officer / Specialist
(Total Cost to Company R350K - R550K).This is ...More

Operations Manager

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Projects / Category Management
(Total Cost to Company R650k - R750k) excluding

Commodity Manager Raw Materials

  • <500 000 Commodities Gauteng Permanent Strategic Sourcing
(Total Cost to Company R980k - R800k) excluding ...More

Commodity Manager Logistics

  • <500 000 Commodities Gauteng Logistics & Warehousing Permanent
(Total Cost to Company R1mil - R900k).Industry: Engineering

Procurement Consultant

  • <500 000 Gauteng Permanent Procurement Consultant Procurement Management
(Total Cost To Company 550K - 450K) includes ...More