Business travel procurement - the future is arriving fast

| 0 Comments
Multi-channel experience.jpgTraditional ways for a corporate business traveller to book a trip are changing dramatically and rapidly. There are so many more choices and tools available than ever before, via more innovative sources and channels, Ross Kata noted at a recent ITMSA travel forum.

“The trend is now towards business self-service, which has accelerated owing to widespread internet access and the rise of more technology-savvy users. Hotels, car-hire and air tickets can be researched, booked and confirmed instantly on mobile devices whilst taking a short coffee break”, he explained.

You need only to consider applying any one of the many web-based solutions that are secure and freely available. They can solve almost any corporate travel need, barring multiple-destination itineraries and complex visa requirements. On-line web-based travel service providers communicate in a variety of different ways to accommodate most business preferences.

It follows that travel management companies and traditional travel agencies servicing corporates need to take note of these rapid advances. Current research indicates that the majority of travel bookings being done via mobile devices are for the same day or the next day and a substantial proportion of them are done on a Friday or Saturday.

The usual excuses for not allowing individuals to book for themselves using self-service tools, such as the lack of control of costs; tracking user compliance; and maverick spending, are rapidly falling away: many of web-based solutions provide superior on-line reporting of savings and ensure compliance to policy- two issues close to the heart of the procurement discipline.

The leveraging of higher volumes and operating 24/7 are real attention getters. Safety and security are also enhanced and up-to-date ‘real time’ trip information can be made available to every traveller each time he or she needs to move.

“However” Kata cautioned, “there are several areas that do not easily lend themselves to self-service. Take the case of group bookings, budget travel packages and government travel management, they are all areas that still need human intervention – the only question then is, for how long?

These and other new innovations in the world of the purchasing of Corporate travel will fall under the spotlight at the upcoming SmartProcurement one-day Technical Workshop on the TCO of Travel, measured against world-class benchmarks, on 20 June 2012 in Centurion.

To register for this CPD event, presented by a subject matter expert, please call Erieka Santos on 087 805 0893 or email to events@smartprocurement.net

Leave a comment


SmartProcurement Newsletter
X

Please enter your details below to receive the SmartProcurement Newsletter for FREE on a regular basis.

As part of the SmartProcurement Newsletter you will be receiving World Class Procurement News, Tools, Tips, Tactics, Procurement Training updates, Upcoming Events, and the latest Procurement Career Openings.

* Email Address:
* Title:
* First Name:
* Surname:
* Company:
  Position:
* Country:
* Public / Private:

 

 

Career opportunites

Risk Control Manager

  • <500 000 Gauteng Permanent Procurement Consultant Projects / Category Management
R450 000 - R550 000 per annum.Location: Johannesburg ...More

Demand Planner

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Procurement Consultant
Salary: R500 000 - R500 000 per annum.Location: ...More

Fuel Logistics Manager

  • <500 000 Logistics & Warehousing Operations, Planning & Inventory Permanent Western Cape
Salary: R600 000 - R720 000 per annumLocation: ...More

Supply Chain Manager

  • <500 000 Gauteng Permanent Projects / Category Management Supply Chain
R650 000 - R700 000 per annum.Location: Johannesburg.A ...More

SENIOR BUYER

  • <500 000 Buyer Gauteng Permanent Supply Chain
R500 000 - R550 000 per annum,Location: Midrand,A ...More

Supply Chain Analyst

  • <500 000 Analyst Gauteng Permanent Supply Chain
Salary: R600 000 - R700 000 CTC per ...More

Supply Chain Manager

  • <500 000 Gauteng Permanent Supplier / Business Development Supply Chain
Salary: R600 000 - R700 000 per annum,Location: ...More

Demand Planner

  • <500 000 Gauteng Logistics & Warehousing Permanent Projects / Category Management
Salary: R450 000 - R550 000 per annum,Location: ...More

Demand Planner

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
Salary: R500 000 - R500 000 per annum,Location: ...More

Warehouse and Distribution Manager

  • <500 000 Logistics & Warehousing Permanent Procurement Management
Salary: R650 000.00 - R850 000.00 CTC pa,Location: ...More

National Supply Chain Manager

  • <500 000 Gauteng Permanent Procurement Management Supply Chain
Salary: R900 000 - R1 000 000 per ...More

Procurement Specialist

  • <500 000 Gauteng Permanent Procurement Management Procurement Officer / Specialist
Salary: R380 000 - R420 000 per annum,Location: ...More

Supply Chain Analyst Lead

  • <500 000 Analyst Gauteng Permanent Supply Chain
Salary: R1 000 000 - R1 100 000 ...More

CIPS Tutor and Coordinator

  • Gauteng Permanent Projects / Category Management Supply Chain
Commerce Edge South Africa,Division: Commerce Edge Academy,Location: Johannesburg, ...More

Warehouse Manager

  • <500 000 Gauteng Industrial Engineer Logistics & Warehousing Permanent
Salary: R480 000 - R600 000 per annum.Location: ...More

Senior Buyer

  • <500 000 Buyer Gauteng Permanent Procurement Consultant
Salary: R600 000 - R650 000 per annum.Location: ...More

Operations Manager

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Supply Chain
Salary: R700 000 - R800 000 CTC per ...More

Warehouse Manager

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
R400 000 - R480 000 CTC per annum.Location: ...More

Supply Chain Analyst

  • <500 000 Analyst Permanent Supply Chain Western Cape
R400 000 - R500 000 per annum.Location: Cape ...More

Commodity Manager

  • <500 000 Commodities Gauteng Permanent Procurement Consultant
R650 000 - R750 000 per annumLocation: Cape ...More