Supplier Relationship Management Systems

6 Steps to improve buyer-supplier relationships

 

Sinbl_Hawro_Yakoob.jpgIn supply chain literature, as well as in business environments, supplier relationship management (SRM) and buyer-supplier relationships have multiple definitions, shapes and extensions, owed to the fact that the determinants and perceptions of these fields have evolved over time. With increasing globalisation, and economic and political turmoil, stable and focused SRM is more important than ever.

Sinbl Hawro Yakoob, responsible for handling bottleneck products in the Critical Parts Management Department at Mercedes-Benz in Maastricht, the Netherlands, describes the benefits, key approaches and techniques that enhance buyer-supplier relationships, in this month’s SmartProcurement.

Procurement's obsession with process - misunderstood by most in the profession?

 

Gregg Barrett.jpgIn an Aberdeen Group study of 125 supply management executives it was identified that visibility into spending and driving compliance with supply contracts are among the leading challenges facing procurement organisations today. If we add to this the current turmoil in global financial markets and renewed calls for governance, accountability and regulation, the perfect storm is brewing, explains Gregg Barett, Director of Cylon Technology, in this month's SmartProcurement.

Getting control of your SAP procurement lead-times (we all know they're rubbish...)

 

images.jpgIt is not unknown that suppliers’ lead times from suppliers as well as internal procurement’s processing lead times are critical in determining the amount of inventory you need to keep: the shorter the lead time the less you need to keep, the longer the lead time the more you need to keep. Even more obvious is that those in your organisation who determine your stocking strategies will need to know exactly what these lead times are.


But this is not always obvious, writes Steven Freemantle, of SweetThorn Thought Leadership, in this month’s SmartProcurement. In fact, it is his experience that many SAP-driven supply chains have lead times that are inaccurate, inflated and often generalised.

Change Management key for mastering SAP Supply Chain & Procurement

 

Thumbnail image for Thumbnail image for StevenFreemantle2.JPGIn this month’s SmartProcurement, Steven Freemantle, of SweetThorn Thought Leadership, discusses how to combine three traditional approaches in a non-traditional way to achieve SAP Supply Chain Mastery. Mastery of your SAP systems contribution to procurement’s and therefore your supply chain’s success is not as complex as one may think. Freemantle refers to a methodology he calls Business Maturity Optimisation, which is a combination of three traditional approaches to SAP mastery, namely training, education and change management.

A commerce network - building a bridge from both sides

 

SydneyHarbourBridge_1930.jpgThe photo alongside of the construction of iconic Sydney Harbour Bridge got James Marland, Vice President of Network Strategy for Ariba, an SAP Company, thinking. Work began on the landmark structure in 1925, and the construction work moved steadily inwards until it finally met in the middle five years later. While you won’t find him viaduct-spotting or waxing lyrical about trusses, Marland saw some striking similarities in the way that a commerce network is created, in this month’s SmartProcurement.

Reducing transaction costs - the end of the firm?

 

RonaldCoase.jpgThe man who introduced the concept of transaction costs recently passed away at the age of 102. Interestingly, his 70-year-old theory explains organisations’ vertical integration in the first half of the 20th century and their contradictory aggressive outsourcing more recently. But how is the lower transaction cost offered by the Internet revising the theory? asks Ariba’s James Marland, Vice President of Network Strategy, in this month's SmartProcurement.

 

Six steps to e-commerce success (Supplier Perspective)

 

RobMihalko.jpgJust as consumers use Facebook, Twitter, and Amazon.com to better communicate, share, and shop, organisations are now making the most of the available on-line networks to more effectively collaborate and interact with their trading partners.


B2B e-commerce continues to gain traction in the marketplace, with an increasing number of organisations taking a closer look at how to leverage it to drive sales and, ultimately, revenue. The potential for significant top- and bottom-line benefits is a compelling reason to adopt B2B e-commerce. Yet, many misperceptions exist and the confusion is causing many organisations to miss out on the exceptional rewards that online channels have the potential to deliver, says Rob Mihalko, who oversees Ariba’s, a SAP company, overall seller marketing initiatives, in this month’s SmartProcurement.

Supplier development: Access is everything!

SisaNtshona2.jpgIn every growing economy around the world, small and medium size enterprises (SMEs) are the engine of employment creation. It is through entrepreneurship that South Africa aims to create five million much needed posts by 2020. 

Procurement professionals need to be aware of mechanisms created by local financial institutions that can support the development of emerging suppliers.

“Banks must go beyond traditional banking and find other ways of assisting with nurturing small businesses from their start up phase right through their growth, development and expansion phases with the aim of ensuring that enterprises are sustainable,” comments Sisa Ntshona, Head of Absa Enterprise Development, Business Banking Africa.

Case study: Using BEE IT systems in the construction industry

BruceRowe.jpgMany large companies require ongoing tracking and measurement of BEE compliance and, increasingly, executives are becoming accountable for driving transformation.


However, as procurement professionals intimately understands: Accountability requires visibility in terms of the current and proposed state of BEE compliance.


In order to improve the availability of real-time BEE compliance information, one of South Africa’s largest construction companies’ sought an IT solution. Bruce Rowe of Mpowered Business Solutions tells SmartProcurement about the company’s requirements to proactively track, measure and manage its BEE process on an ongoing basis.

Procurement: Marketing does not always see you as the 'bad guy'

HeroVillain.jpgProcurement often sits in an uncomfortable space between the marketing department in an organisation and outsourced communication and creative agencies - both of whom who feel procurement doesn't ‘get them’ or their work.   However, this seems to be changing in a move towards a more collaborative approach that is often highly beneficial not only to the organisation, but to agencies as well, Christian Bell, Head of Sales and Marketing at Point, tells SmartProcurement.

The very real threat of global supply risk

 

SundarK.PNGIn today’s economy the question isn’t whether your suppliers may be at risk of failing. It’s a matter of which suppliers will fail and when. Many companies lack any sort of tools or processes to identify and effectively mitigate problems across their global supply chains. Are you among them?


Having information on supplier financial viability and operational performance is critical to assessing exposure to risk. But it doesn’t provide a full picture and isn’t enough to help mitigate potentially negative effects on your business, Sundar Kamakshisundaram, Director of Solutions Marketing, for Ariba, an SAP Company, tells SmartProcurement.

Why a central print repository is your organisation's friend

 

ChristianBell_May2013.jpgThe complexity of the design, print, storage and distribution of creative material is an area of particular concern for any business continually evolving its efficiency.


An effective solution is to utilise a systematic central repository for brand, design and print data - a digital facility that ensures quality and brand integrity throughout all printed material; access to the latest, approved material; and cost efficiency, Christian Bell, Head of Sales and Marketing at Point, tells SmartProcurement.

Procure better outcomes from your print process

ChristianBell_May2013.jpgCompanies often see print as a cost of doing business and have not made the move to optimise their print management. However, simply taking that first step with the right print management partner can produce surprising and staggering outcomes, Christian Bell, Head of Sales and Marketing at Point, told SmartProcurement.

Increase savings, reduce supplier risks through leveraging data

MarleneDeJager.jpgReduce cost, manage supply continuity and increase the amount of expenditure under management by leveraging the data and classification services of expenditure performance management, says Marlene de Jager, Account Executive LOB: Procurement for SAP Africa in this month’s SmartProcurement.

Greater value lies in procured print-manage services

ChristianBell.jpgThe true value of print expenditure is becoming increasingly evident with the evolution of more sophisticated Enterprise Resource Planning (ERP) accounting systems, which is increasing the focus on the print commodity and highlighting the need for companies to gain greater insight into and control of this product, Christian Bell, Head of Sales and Marketing at print management consultancy Point says in this month’s SmartProcurement.

How effective SRM can keep you competitive

SRM.jpgIn the contemporary economic climate supply chains compete against each other, rather than individual organisations.

If it is ultimately a supply chain’s total cost of ownership (TCO) that will determine the affordability of its products, then to be competitive there needs to be transparency, knowledge sharing and collaboration of the different cogs within the supply chain. SmartProcurement  researched what supply relationship managers need to have in place for an organisation to improve its bottom line and remain competitive.


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