Pragma has been in business for 20 years and has developed a broad suite of products and services, covering different aspects of physical asset management. In order to address the unique requirements and circumstances of different asset intensive industries (such as mining, manufacturing, facilities, local governments and logistics), we offer our services in four distinct formats:

• Our flagship offering is an outsourced service, called the Asset Care Centre (ACC), whereby a Pragma technical team manages and administers an organisation’s maintenance activities. The ACC operates according to a set of predefined business processes and best practices, called The Pragma Way. It covers asset register administration, asset identification and verification, maintenance planning and control, as well as management of the MRO warehouse. This service is supported by state-of-the art information systems to convert day-to-day data into management information according to agreed KPI reports. The ACC ensures full compliance to all tactical maintenance schedules, as well as a speedy response to non-tactical task, followed by a rigorous root cause analysis to prevent a recurrence. 

• Our asset management consulting operation, Pragma Acuity, provides global advisory and strategic consulting services to multi-national and large asset owners. Most assignments include a benchmarking assessment of the organisation’s asset management maturity, using our unique AMIP framework. The results are analysed to identify the key improvement opportunities and develop a long term asset management policy and strategy. The consulting process and methodologies utilised are aligned with the international PAS 55 asset management standard. The consulting team consists of highly experienced engineers, each with a specialist focus area. 

• For customers who prefer to be self-sufficient, we provide our best of breed Enterprise Asset Management System, On Key. It was developed specifically to support asset management business processes and best practices, and also forms the basis of our ACC service. The latest release of On Key is web-based, making use of the latest information technology to provide customers greater flexibility and data velocity. All implementations make use of experienced asset management consultants to ensure that The Pragma Way best practices are established at the same time.

• Our specialised training courses have educated a large number of asset management practitioners over the years to take better care of their assets. The Pragma Academy in South Africa offers these courses as Seta-accredited on-site or public training. The Pragma Academy in Brasil provides an MBA degree in Asset Management in association with a local university.

Our commitment to our clients is peace of mind resulting from improved asset performance, optimised asset management costs and reduced exposure to asset-related risks.

For more detail on our services, please visit www.pragmaworld.net.

Contact details:

Alan Tait
Managing Director
Pragma Africa
Tel: +27 11 318 0641
Fax: +27 11 318 0666
Cell: +27 82 458 5446
Skype: alan.tait
Email: Alan.Tait@pragmaworld.net