Change Management key for mastering SAP Supply Chain & Procurement

| 0 Comments

 

Thumbnail image for Thumbnail image for StevenFreemantle2.JPGIn this month’s SmartProcurement, Steven Freemantle, of SweetThorn Thought Leadership, discusses how to combine three traditional approaches in a non-traditional way to achieve SAP Supply Chain Mastery. Mastery of your SAP systems contribution to procurement’s and therefore your supply chain’s success is not as complex as one may think. Freemantle refers to a methodology he calls Business Maturity Optimisation, which is a combination of three traditional approaches to SAP mastery, namely training, education and change management.

 

“It is unfortunate though, that these are seldom used well during an organisation’s SAP lifecycles”, says Freementle.


Freemantle is often disturbed by how poor training and change management are executed during SAP programmes.


Training is a very important part of mastery, and in a SAP sense this is where most effort is spent. Any SAP customer will remember their introductory training as well as the transactional train they should have been given in the build up to their SAP Go-live. It is worth noting, however, that training is not enough, for several reasons:


1. SAP training is mostly transactional

2. Integration is seldom addressed in meaningful way.

3. SAP training is done in a controlled environment. The transactions work and troubleshooting or “what-if-things-go-wrong” scenarios are never dealt with.

4. The use and interpretation of SAP’s standard SAP reports is not covered

5. It only happens prior to go-live, and very little formal training happens after go-live


It is therefore very important that training is enhanced with education. Education is different to training. In that way buyers should be equipped to:


1. Check that they will get the desired outcome

2. If not, they should be equipped to remedy it straight away, with minimal impact on the rest of the supply chain, and,

3. Prevent it from going wrong the next time around.


By implication then buyers need to be able to use standard SAP tools and reports to see how they impact their supply chain colleagues and vice versa. Armed with this visibility they can easily determine whether it is a delinquent behaviour or an errant business rule (mostly master data) that is causing the problem – and so a permanent remedy to SAP supply chain shortfalls can be sought out.


This will push need the need to tackle the third traditional mastery component which is change management. In the Business Maturity Optimisation context, Freemantle proposes that you move away from the traditional banners, balloons and a game of paint ball style change management to one that is driven by the facts as extracted from the SAP reports buyers must use to get visibility of how well individuals function in the supply chain.


Futhermore Freemantle suggest holding up the data mirror, first to see your contribution to an imbalance, and then to your supply chain colleagues, so that they may see their errant ways.


In order to round off these mastery tasks you will need to tackle one more challenge, and that is to wrap training, education and change management with integration. Mastery of your supply chain with SAP cannot happen in organisational silos. Each department’s mastery hinges on the other, and will begin with an executive team that is prepared integrate, and support change that engenders cooperation rather than turf protection and blame-shifting. And so once again your data mirror will come in to play. If you can use SAP data, and not conjecture, to highlight supply chain challenges and integration issues, your executive will listen, in fact they must!
 

Leave a comment


SmartProcurement Newsletter
X

Please enter your details below to receive the SmartProcurement Newsletter for FREE on a regular basis.

As part of the SmartProcurement Newsletter you will be receiving World Class Procurement News, Tools, Tips, Tactics, Procurement Training updates, Upcoming Events, and the latest Procurement Career Openings.

* Email Address:
* Title:
* First Name:
* Surname:
* Company:
  Position:
* Country:
* Public / Private:

 

 

Career opportunites

Risk Control Manager

  • <500 000 Gauteng Permanent Procurement Consultant Projects / Category Management
R450 000 - R550 000 per annum.Location: Johannesburg ...More

Demand Planner

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Procurement Consultant
Salary: R500 000 - R500 000 per annum.Location: ...More

Fuel Logistics Manager

  • <500 000 Logistics & Warehousing Operations, Planning & Inventory Permanent Western Cape
Salary: R600 000 - R720 000 per annumLocation: ...More

Supply Chain Manager

  • <500 000 Gauteng Permanent Projects / Category Management Supply Chain
R650 000 - R700 000 per annum.Location: Johannesburg.A ...More

SENIOR BUYER

  • <500 000 Buyer Gauteng Permanent Supply Chain
R500 000 - R550 000 per annum,Location: Midrand,A ...More

Supply Chain Analyst

  • <500 000 Analyst Gauteng Permanent Supply Chain
Salary: R600 000 - R700 000 CTC per ...More

Supply Chain Manager

  • <500 000 Gauteng Permanent Supplier / Business Development Supply Chain
Salary: R600 000 - R700 000 per annum,Location: ...More

Demand Planner

  • <500 000 Gauteng Logistics & Warehousing Permanent Projects / Category Management
Salary: R450 000 - R550 000 per annum,Location: ...More

Demand Planner

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
Salary: R500 000 - R500 000 per annum,Location: ...More

Warehouse and Distribution Manager

  • <500 000 Logistics & Warehousing Permanent Procurement Management
Salary: R650 000.00 - R850 000.00 CTC pa,Location: ...More

National Supply Chain Manager

  • <500 000 Gauteng Permanent Procurement Management Supply Chain
Salary: R900 000 - R1 000 000 per ...More

Procurement Specialist

  • <500 000 Gauteng Permanent Procurement Management Procurement Officer / Specialist
Salary: R380 000 - R420 000 per annum,Location: ...More

Supply Chain Analyst Lead

  • <500 000 Analyst Gauteng Permanent Supply Chain
Salary: R1 000 000 - R1 100 000 ...More

CIPS Tutor and Coordinator

  • Gauteng Permanent Projects / Category Management Supply Chain
Commerce Edge South Africa,Division: Commerce Edge Academy,Location: Johannesburg, ...More

Warehouse Manager

  • <500 000 Gauteng Industrial Engineer Logistics & Warehousing Permanent
Salary: R480 000 - R600 000 per annum.Location: ...More

Senior Buyer

  • <500 000 Buyer Gauteng Permanent Procurement Consultant
Salary: R600 000 - R650 000 per annum.Location: ...More

Operations Manager

  • <500 000 Gauteng Operations, Planning & Inventory Permanent Supply Chain
Salary: R700 000 - R800 000 CTC per ...More

Warehouse Manager

  • <500 000 Gauteng Logistics & Warehousing Operations, Planning & Inventory Permanent
R400 000 - R480 000 CTC per annum.Location: ...More

Supply Chain Analyst

  • <500 000 Analyst Permanent Supply Chain Western Cape
R400 000 - R500 000 per annum.Location: Cape ...More

Commodity Manager

  • <500 000 Commodities Gauteng Permanent Procurement Consultant
R650 000 - R750 000 per annumLocation: Cape ...More